Guest Policies

We sincerely hope you enjoy your stay here at Pinehurst Resort! We wanted to share with you a checklist of expectations we have during your stay. If you have questions about any of them please let us know.

• CANCELLATION POLICY –

  Canceling your reservation will incur a $50 cancellation fee per cabin or RV Rental regardless of when you cancel.

  — If you cancel more than 14 days prior to your arrival date,  your deposit minus the $50 cancellation fee will be refunded to your card.

  — If you cancel less than 14 days prior to your arrival date, your total deposit will be forfeited.

  - If you cancel less than 3 days prior to your arrival date, you will be responsible for the full amount for your stay.

  - These policies are in effect regardless of the reason, including inclement weather.

• DOG POLICY –  CABINS 3, 4, and 8 are dog-friendly.  There is a DOG FEE of $20/dog PER NIGHT.
  There is a cap of $60 per dog per stay. Dogs must be on a leash at all times and owners are responsible for cleaning up after them. They may not be left unattended in the cabins. Please, no dogs on the beds.

• CHECK IN & CHECK OUT TIMES – Check-in is at 3pm and Check out is at 11am.

• SMOKING POLICY – All cabins are NON-SMOKING. If we find evidence of smoking in a cabin there will be a $250 charge.

• KITCHEN USAGE POLICY – For units with kitchens please leave everything as you found it, including washing dishes and utensils. If you just don’t have time we’ll do them for you for 25 bucks.

• TOWEL USAGE POLICY – Please do not use towels in any way that would damage or permanently stain them. Replacement costs for bath towels is $20. Hand towels are $10. Provided in your cabin is a basket of rags for your messy cleanups.

• FISH and GUN CLEANING POLICY – Please do fish cleaning and gun cleaning outside of the cabin.

• DAMAGE/THEFT POLICY – Damage/theft chargebacks will be made to credit cards if damage to property is found or items/linens are removed from cabins or if cabins/grounds are left excessively dirty.

• NEED SOMETHING? – Please let us know if you need anything or if there is an issue with your cabin. We want you to have a great visit. Unplug, rest, relax, unwind and enjoy yourself.