Guest Policies

Terms and Conditions

We sincerely hope you enjoy your stay here at Pinehurst Resort! We wanted to share with you a checklist of expectations we have during your stay. If you have questions about any of them, please let us know.

We understand that plans can change. Our cancellation policy is designed to be fair while allowing us to prepare accommodations for all guests.

Cancellations Made 30 days or More Before Arrival

90% refund.
Cancel 30 days or more before your scheduled arrival date to receive a 90% refund.

*Cancellations made more than 30 days before arrival receive a 90% refund. The remaining 10% helps cover non-refundable payment processing fees and administrative costs.

Cancellations Made 29 to 8 Days Before Arrival

50% refund.
If you cancel between 29 and 8 days before your arrival date, you will receive a 50% refund of your reservation total.

Cancellations Made 7 Days or Less Before Arrival

No refund.
Due to the short notice and the difficulty of rebooking the cabin, cancellations made within 7 days of arrival are non-refundable.

CHECK IN & CHECK OUT TIMES –
Check-in is at 3pm
Check out is at 11am

SMOKING POLICY - All cabins are NON-SMOKING. If we find evidence of smoking in a cabin, there will be a $250 charge.

KITCHEN USAGE POLICY – For units with kitchens, please leave everything as you found it, including washing dishes and utensils. If you just don’t have time, we’ll do them for you for $25.

TOWEL USAGE POLICY – Please do not use towels in any way that would damage or permanently stain them. Replacement costs for bath towels are $20. Hand towels are $10. Provided in your cabin is a basket of rags for your messy cleanups.

FISH and GUN CLEANING POLICY – Please do fish cleaning and gun cleaning outside of the cabin.

DAMAGE/THEFT POLICY – Damage/theft chargebacks will be made to credit cards if damage to property is found or items/linens are removed from cabins or if cabins/grounds are left excessively dirty.

Dog Policy

Six of our units are dog-friendly, with a charge of $50 per dog.
 There is a 2-dog limit.

The following units are DOG-FRIENDLY:
CABIN 3,4,5,6,8 and the
FRIENDSHIP MOTORHOME

DOGS MUST BE:

• Monitored at all times
• On a leash when outside at all times
• Not left alone in your unit
• Not allowed on the beds
• Cleaned up after
• Paid for at the time of registration (Dog fee)

PLEASE NOTE: We do not allow cats in our units due to the fact that some guests suffer from severe allergies to cat dander.